Privacy Policy

Privacy Policy

At Seastarstudio, operated by Seastarstudio, we take your privacy seriously and are committed to protecting the personal information you share with us. As a company providing high-quality handbags to our customers, we place a strong emphasis on transparency, security, and responsible data handling. This Privacy Policy explains what information we collect, how and why it is used, and the measures we take to safeguard your data when you browse our website or make a purchase.

1. Information We Collect

We collect personal information only when it is necessary to deliver our services, fulfill handbag orders, or improve your shopping experience.

• Contact and Order Details: When you place an order, create an account, or contact our support team, we may collect information such as your name, email address, shipping address, billing address, and order-related details. This allows us to process transactions, deliver handbags, and provide efficient customer support.
• Payment Information: All payments are processed securely through reputable third-party payment providers. Seastarstudio does not store, process, or have direct access to your full credit or debit card details. Payment data is handled exclusively by PCI-compliant processors.
• Log and Usage Data: Like most websites, we automatically collect limited technical information such as IP addresses, browser types, device information, and access timestamps. This data helps us monitor website performance, maintain security, and understand how visitors interact with our handbag collections.

2. How We Use Your Information

The information we collect is used only for legitimate and necessary business purposes, including:

• Operating, maintaining, and improving our website and handbag services.
• Processing and fulfilling customer orders accurately and efficiently.
• Sending order confirmations, shipping notifications, and essential service-related messages.
• Enhancing your shopping experience and optimizing our product offerings.
• Detecting, preventing, and responding to fraud, abuse, or unauthorized activity.

Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Security and Protection

Protecting your personal information is a top priority. We use appropriate technical and organizational safeguards:

• Encrypted Connections: All sensitive data transmitted through our website is protected using SSL (Secure Socket Layer) encryption.
• Secure Payment Processing: Transactions are handled by trusted, PCI-compliant payment gateways that meet industry security standards.
• Limited Internal Access: Access to personal data is restricted to authorized personnel who require it solely for operational and customer service purposes.

4. Cookies and Tracking Technologies

We use cookies to improve website functionality and user experience. Cookies help us remember your preferences, enable shopping cart features, and analyze website traffic. You may manage or disable cookies through your browser settings, though this may affect certain features of the website.

5. Third-Party Services

This Privacy Policy applies only to Seastarstudio. It does not cover third-party websites or services linked from our site, such as payment processors. We encourage you to review their privacy policies independently.

6. Children’s Privacy

Our website is intended for use by adults, and we do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted data, please contact us immediately for removal.

7. Contact Information

If you have any questions about this Privacy Policy or your data, please contact our support team:

• Company: Seastarstudio
• Address: 6314 Rincon Way, Dallas, TX 75214-2039, United States
• Email: support@seastarstudio.com
• Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)